Returns Policy
No Returns – Exchanges Only
We do not offer returns for refunds. Exchanges are only considered if the product has a major issue or defect and we are notified within 48 hours of the material being delivered.
To qualify for an exchange, we require extensive documentation, including clear photos, videos, and a detailed explanation of the issue. Exchange will be honored upon return, inspection and approval of returned materials and reason for return.
No exchanges will be accepted after the 48-hour window.If you need to return an item, please contact us immediately at Sales@Cannazonprime.shop or 631-456-9744 IMMEDIATELY with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We can typically ship anywhere within the continental United States. However, due to varying local laws and regulations, we may be unable to ship to all locations. It is the sole responsibility of the purchaser to know and comply with any and all local laws regarding these products.
We ship ONLY via UPS Overnight service unless freght logistics are deemed necessary.